Privacy Policy

This Privacy Policy outlines how Infuzee (trading as Joel Woolhead Pty Ltd)  (referred to as the “Site” or “we”) collects, uses, and discloses your Personal Information during your visit or purchase from the Site.

Collecting Personal Information

When you visit the Site, we gather specific details about:

• Your device
• Your interaction with the Site
• Information necessary to process your purchases

Additional information may be collected if you contact us for customer support. In this policy, "Personal Information" refers to any data that can uniquely identify an individual.

What We Collect and Why

Device Information

• Collected Data: Web browser version, IP address, time zone, cookie information, site/product views, search terms, site interaction.
• Purpose: To accurately load the Site for you and to perform Site usage analytics for optimization.
• Collection Method: Automatic via cookies, log files, web beacons, tags, or pixels. [Modify with any other tracking technologies used]

Order Information

• Collected Data: Name, billing and shipping address, payment information (including credit card numbers, [other payment types accepted]), email address, phone number.
• Purpose: To fulfill our contract by providing products/services, processing payments, arranging shipping, issuing invoices/order confirmations, communication, order screening for risk or fraud, and providing relevant product/service information or advertising.
• Collection Method: Directly collected from you.

Customer Support Information

• Collected Data: [Modify as needed or add additional information].
• Purpose: To provide customer support.
• Collection Method: Directly collected from you.
• Disclosure: [List any vendors used for customer support].

[Add any other information collected: offline data, purchased marketing data/lists]

Minors

• The Site is not intended for individuals under the age of [Insert Age].
• We do not knowingly collect Personal Information from children.
• If you believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us offer our services and fulfill our contracts with you, as described above.

Behavioural Advertising

• We use your Personal Information for targeted advertisements or marketing communications.
• Example: Google Analytics for understanding customer usage of the Site. [Modify as needed]
• Opt-Out: You can opt out of Google Analytics here.
• Additional Advertising Services Used: [List other services].
• More Info & Opt-Out: Visit NAI’s page and the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

Using Personal Information

We use your Personal Information to:

• Offer products for sale
• Process payments
• Ship and fulfill your order
• Update you on new products, services, and offers

Lawful Basis (For EEA Residents)

• GDPR Compliance: We process personal information under lawful bases including consent, contract performance, legal obligations, vital interests, public interest tasks, and legitimate interests.
• Retention: We retain your Personal Information unless you request its erasure.
• Automatic Decision-Making: We [do/do not] engage in automated decision-making with significant effects using customer data.

Selling Personal Information (CCPA)

• Our Site sells Personal Information as defined by the CCPA. [Insert details about categories of information sold, opt-out instructions, minors’ information sale, and financial incentives].

Your Rights

GDPR (For EEA Residents)

• You have rights to access, port, correct, update, or erase your Personal Information.
• Contact us [insert instructions] for these requests.
• Note: Your Personal Information will be processed in Ireland and transferred outside Europe, including to Canada and the United States.

CCPA (For California Residents)

• You have rights to access, port, correct, update, or erase your Personal Information.
• Contact us [insert instructions] for these requests or to designate an authorized agent.

Cookies

• We use various cookies to enhance your browsing experience and provide our services.

Contact

For more information about our privacy practices, questions, or complaints, please contact us via email at joel@infuzee.com.